Return Policy 

• You may return all unused items purchased within 2 weeks of the original delivery date. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping amount.  We will credit you in the same manner as your original payment within 7 days of receiving the returned item.
• Bags bought on sale are non-exchangeable and non-refundable.

Privacy Statment

• ALEX respects the privacy of its customers. In order to place an order you will be asked to supply your personal details & contact information. This information is required to process your order & will not be used for any other purpose. All information you provide, will be kept confidential and will not be sold, rented or be circulated in any way.